Northstar MSP / Overview
INTERACTIVE DEMON
Explore the product concept. All companies, devices, calls, and tickets here are fictional. Analysis is prewritten; no live systems or Claude API are connected.

Your operations, in one view

A sample day at a managed service provider.

Managed endpoints ◈
128
124 online · 4 offline
Open alerts △
4
2 high priority · review needed
Open tickets ▤
3
Across 3 sample organizations
Sample voice quality ∿
4.2 / 5
Mean opinion score · illustrative

Endpoint availability

Illustrative 24-hour trend
Available endpointsSample dataset

Sample fleet health

128 endpoints
Online124 / 128
Patch compliance112 / 128
Backup completed119 / 128

Needs attention

Recent sample activity

Fictional events

Backup warning opened for Cedar Clinic

Sample timeline · 09:42

24 endpoints completed a patch scan

Sample timeline · 09:31

Voice quality warning linked to a ticket

Sample timeline · 09:16

Operational alerts

Fictional sample data
Alert / deviceOrganizationPriorityStatusAction

Service desk

Sample queue
TicketOrganizationPriorityStatusAction
Open a ticket to explore a prewritten summary and resolve it in this browser session.

VoIP quality overview

Illustrative measurements
One sample call needs review. Explore the jitter warning to see a troubleshooting workflow. No audio is recorded or played in this demo.
Sample callOrganizationDurationJitterPacket lossQualityAction
CALL-2041Extension 101 → 202Harbor Design04:3238 ms1.8%Review
CALL-2040Extension 105 → 301Cedar Clinic02:185 ms0.1%Good—
CALL-2039Extension 110 → 204Maple Legal08:058 ms0.2%Good—

Planned voice workflows

We plan to bring call-quality context and support tickets together so an MSP can investigate communications issues in one place. This demo illustrates that idea with sample data.